Social Worker in the Library

Social workers help to serve all residents in the community—especially those most at-risk—through a lens of compassion and empathy. A social worker is available to provide free, one-on-one advising and guidance for decision making, as well as to connect customers with resources and referrals. 

Assistance Topics

Get answers to questions and find resources for a variety of topics, including: 

  • Access to public assistance, including:
    • Childcare subsidy
    • Financial
    • Food stamps
    • Medical
  • Domestic violence
  • Grief and loss support
  • LGBTQIA+ support
  • Mental health
  • Parenting resources
  • Senior resources
  • Substance abuse
  • Youth services

Schedule a Meeting

To schedule a meeting, contact the social worker during library hours by calling 443-862-9348 or emailing

Important Note: If you are experiencing a crisis or mental health emergency, do not wait to hear back from the social worker. Call 911 or the 24/7 Baltimore County Crisis Response line at 410-931-2214.

In-Person Meeting Schedule

In-person meetings are offered on a first-come, first-served basis at the following branches and times.



Available Days and Times


  • Monday—2 to 5 p.m.
  • Thursday—10 a.m. to 1 p.m.

North Point

  • Wednesday (first)—10 a.m. to 1 p.m.

Perry Hall

  • Wednesday (second)—10 a.m. to 1 p.m.


  • Tuesday (fourth)—2 to 5 p.m.

Sollers Point

  • Wednesday (third)—10 a.m. to 1 p.m.

White Marsh

  • Wednesday (fourth)—2 to 5 p.m.

Additional Resources

  • Baltimore County Domestic Violence and Sexual Assault Hotline
    Phone: 410-828-6390
  • Family Tree Parenting Help Line
    Phone: 1-800-243-7337
  • Substance Abuse and Mental Health Services Administration’s (SAMHSA) National Helpline
    Phone: 1-800-662-HELP (4357)

More Information

This initiative is made possible by the generous support of the Osprey Foundation of Towson.