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Need help getting started with library resources and technology? Book a free one-on-one appointment with a librarian.

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A library card allows you to:

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  • Download or stream titles in the branch, at home and on the go
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All branches will be closed on Monday, May 26 in observance of Memorial Day. The White Marsh branch is closed until late Summer for building improvements.

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Services

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  • Services
    • Get a Library Card
    • Ask a Librarian
    • Assistive Technology
    • Borrowing
      • Loan Periods and Fees
      • Using the Catalog
      • Borrowing from Other Libraries
    • Digital Literacy
    • Library by Mail
    • Long-Term Lending
    • Meeting and Study Rooms
    • Mobile Library: Adult and Community Bookmobile
    • Notary Services
    • Passport Services
    • Preservation Station
    • Print, Copy and Fax
    • Public Computers and WiFi
    • Recording Studio
    • Resources for Entrepreneurs
    • Social Worker in the Library
    • Tax Resources

Ask a Librarian

Whether you need help finding a meeting room or downloading an e-book, our librarians are here to help you.

Contact Us

Call, Email or Visit a Branch
Email a General Question or Request
Text Your Question to 410-941-0418
Request Support for Downloadable Materials
For Deaf, Hearing or Speech Impaired
For Visually Impaired

Chat With a Librarian

Use our chat service to live chat with a library staff member.

 

Schedule a My Librarian Appointment

Now available in person at all branches, and virtually through video chat or phone. Get one-on-one personal assistance with My Librarian, a free 60-minute reference session with a Baltimore County Public Library librarian. Help with setting up an email account, downloading e-books, job search assistance, using Microsoft Office, and more. To schedule an appointment, complete the interest form or call any branch location. 

Shelf Help

Get account information, renew items and more by dialing our automated phone service Shelf Help at 410-494-9063. Have your library card number ready.

Once the message starts:

  • Press 1 for library account information and access to renewing items. You can check your account for any overdue items, fees due, items checked out and holds
  • Press 2 for library hours
  • Press 3 for current library announcements and holiday closings

Language Line Service

Library staff have access to over-the-phone interpreters or translators in over 140 languages to help any customers who may not be fluent in English. Please call or visit any of our branches.

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Towson, Maryland 21204
410-887-6100

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Got a Question?

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Digital Library

On the go? Browse our collection of e-books, digital movies and audiobooks available for download right on your device.

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We're looking for passionate individuals to fill full-time and part-time positions.

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