Work For Us

Youth and Family Engagement Manager

Employment Type: Full-Time

Location: Rosedale Branch

Salary: $79,052 to $105,891 per year, commensurate with experience


At Baltimore County Public Library (BCPL), staff members have the opportunity to enrich individual lives and build strong communities by delivering exceptional customer experiences, establishing meaningful partnerships and creating gracious library spaces. We circulate over 10 million items and provide library services through our 19 branches, four mobile library vehicles and a growing virtual online presence. We contribute to the success of Baltimore County by being a place that supports diversity and inclusion through acceptance, dialogue and collaboration.  If you are enthusiastic, self-motivated and open to new ideas, consider joining the library team as a full-time Youth and Family Engagement Manager.

We offer an excellent benefit package that includes four weeks of vacation, sick and personal leave, subsidized health care coverage, pension eligibility and other benefits.

Key Responsibilities

  • Under the general direction of the Assistant Director, sets a compelling vision for quality services, programs and engagement for youth (birth through high school) and families
  • Supervises, trains and holds departmental staff members accountable to performance expectations
  • Leads the process and workflow for developing and delivering system-wide services, programs and engagement for youth and families that are offered in our branches, the community and online. This includes the collections, readers’ advisory service, information service, programs and engagement offered through Story Times and the department’s Mobile Engagement Group
  • Builds and maintains relationships and works collaboratively with community partners and government agencies that share a common mission in serving youth and families. This includes attending meetings and making presentations
  • Coordinates and collaborates with branch staff, the Adult and Community Engagement Department, other departments and branches with Storyville to plan, deliver and ensure the success of youth and family services, programming and engagement efforts
  • Leads the Youth and Family Engagement Council and convenes the School Liaisons as needed
  • Provides training and serves as a system resource for youth and family activities planned and delivered by staff
  • Monitors and evaluates the success of youth and family services, programming and engagement by collecting and analyzing data, tracking statistics, preparing reports and sharing outcomes with stakeholders
  • Participates in system-wide reviews of policies and procedures related to youth and family services, programming and community engagement
  • Manages funds allocated to youth and family services, programming and community engagement

Education/Experience Requirements

  • MLS from an ALA-accredited school, or a master's degree in education
  • Minimum of five years of experience working with youth and minimum of three years of supervisory experience
  • Experience training, leading teams and communicating and working effectively with staff and stakeholders
  • Knowledge of learning theories and youth development and familiarity with developmentally appropriate materials
  • Proficiency in Microsoft Office applications, various online tools and electronic devices
  • Demonstrates initiative by being a self-starter and works diligently to achieve departmental and strategic goals
  • Seeks creative and appropriate solutions to address varying operational needs and embraces change
  • Exercises good judgement when making decisions and applying policies and procedures to workplace issues
  • Able to travel throughout the system for meetings and programs and work evenings and weekends as needed
  • Must pass post-offer criminal background screening

To Apply

Send an email to and attach two documents:

1. A completed BCPL employment application, which you can find on our website 
2. Your cover letter and resume as one PDF document

Include your last name in the title of the documents. Indicate the job title Youth and Family Engagement Manager in the subject line of your email.

Closing Date: 08/20/2018

Vacancy #: 2019-008