BCPL Text Version - Connections - Emergency and Crisis Assistance

BCPL Your Community - Connections: Emergency / Crisis Assistance page.
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Chapter 1 - Emergency and Crisis Assistance

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Call 911 to reach Police, Fire and Medical services in an emergency.

Emergency Medical Facilities:

Baltimore County Crisis Response System or C R S
Mental health crisis hotline 410-931-2214
24-hours, 7 days a week community hotline for mental health emergencies and information and referral responses to the entire county. It is staffed by mental health professionals. Provides a telephone triage and intervention, a Mobile Crisis Team, in home intervention for families, face-to-face evaluation of needs, community education, and linkage to community treatment and support.

Franklin Square Hospital Center
9000 Franklin Square Drive
Baltimore, Maryland 21237-3998
443-777-7000, T T Y: 443-777-7950; Emergency Department: 443-777-7046, T T Y: 443-777-7994

Good Samaritan Hospital
5601 Loch Raven Boulevard
Baltimore, Maryland 21239
443-444-4000 or 443-444-8000, Emergency Department: 443-444-3830

Greater Baltimore Medical Center or GBMC
6701 North Charles Street
Towson, Maryland 21204
443-849-2000; Emergency Room: 443-849-2225
Sexual Assault Forensic Examiner known as SAFE Forensic nurses provide care from the Emergency Room to a victim of sexual assault, collects forensic evidence and helps coordinate counseling and support services.

Johns Hopkins Bayview Medical Center
4940 Eastern Avenue
Baltimore, Maryland 21224
410-550-0100, T T Y:410-550-0316; Emergency Department: 410-550-0350

Maryland Poison Center
1-800-222-1222, T T Y: 410-706-1858
Twenty-four hours, seven days a week provides emergency triage and treatment information by phone for all types of poisoning or overdose cases involving all types of poisoning, including accidental exposures, bites, stings and industrial accidents, ocular, dermal and inhalation exposure. Referral for extended care may be made to any hospital in the area. Emergency calls are handled by pharmacists and registered nurses.

Northwest Hospital Center
5401 Old Court Road
Randallstown, Maryland 21133
410-521-2200, T T Y: 410-521-2531

Saint Agnes Hospital
900 Caton Avenue
Baltimore, Maryland 21229-5299
410-368-6000; Emergency Care: 410-368-2000; T T Y: 410-368-2001

Saint Joseph Medical Center
7601 Osler Drive
Towson, Maryland 21204
410-337-1000, T T Y: 410-337-1671; Emergency Department: 410-337-1226
Psychiatric consultants provide emergency psychiatric evaluations in the Emergency Department. For information call 410-337-1580.

Sheppard Pratt Health System
6501 North Charles Street
Towson, Maryland 21285-6815
410-938-3800 or 410-938-3000; Therapy Referral Service: 410-938-5000 or 410-938-3800 after hours; T T Y: 410-938-3075
An Urgent assessment can be arranged by the Admissions office at 410-938-3800. The Therapy Referral Service or T R S is a free, confidential telephone service that will provide referral information for programs and locations within the Sheppard Pratt System in addition to other community mental health resources. T R S is not a counseling hotline.

Sinai Hospital of Baltimore
2401 West Belvedere Avenue
Baltimore, Maryland 21215-5271
410-601-9000, T T Y: 410-601-4900; Emergency Center: 410-601-8800, T T Y: 410-601-5247
Patients identified as needing emergency psychiatric evaluation are assessed and referred to the appropriate level of care.

Hotlines:

211 Maryland at First Call for Help - United Way of Central Maryland
Dial 211 (available to Verizon landline and wireless customers) or 410-685-0525 (Greater Baltimore area); 1-800-492-0618 toll free throughout Maryland
T T Y: 410-685-2159 ( Monday through Friday 8:30 a m to 4:30 p m. All other hours dial Maryland Relay 711.)
Experienced staff members help callers explore their problems and connects them of the public, nonprofit and private community resources that can help with their situation. This service is free and confidential. Callers may remain anonymous. Available twenty-four hours a day, seven days a week.

Alcoholics Anonymous
410-663-1922
Twenty-four hours, seven days a week answering service for those seeking help with a drinking problem.

American Red Cross of Central Maryland
Disaster Relief or Emergency Assistance: 410-624-2040; Office: 410-624-2000
Emergency communication and assistance to military families, 1-888-737-4306
Twenty-four hours, seven days a week free emergency assistance to victims of fires, storms, and other disasters. Provides emergency communications and assistance to members of the United States Armed Forces and their families.

Baltimore Area Al-Anon Information Service
410-832-7094
Twenty-four hours, seven days a week answering service to help the family and friends of the problem drinker.

Baltimore County and Carroll County Sexual Assault and Domestic Violence Hotline
410-828-6390
Twenty-four hours, seven days a week hotline for sexual assault, rape and domestic violence victims who need information and referrals for services offered in the Baltimore and Carroll County areas. Trained counselors offer crisis counseling and safety planning. Assists domestic violence victims seeking shelter, victim advocate and legal options. Assists rape and sexual assault victims requesting companion to accompany them to the emergency room.

Baltimore County Department of Social Services
410-853-3000
Twenty-four hours, seven days a week referral line to connect you to a wide range of services and people who can best help you. Administers public social services for County residents. Administers public assistance to Baltimore County residents. Administers the Fuel Assistance Program for Baltimore County. Services include foster care for adults and children, adoption, services to pregnant and parenting teens, homeless services, and more. All reports of suspected child or adult abuse and neglect, as well as all requests for services to families, adults or adolescents are handled by this unit.

Childhelp - National Child Abuse Hotline
1-800-4-A-CHILD or 1 800 422 4453
A nationwide service that provides confidential, assistance twenty-four hours, seven days a week to children who are being abused and want help, to frustrated parents who are about to lose control and need help, to adults and children needing a local telephone number to report cases of abuse and to adult survivors of child abuse who are feeling unsafe or suicidal.

Family StressLine - The Family Tree
1-800-243-7337; Main Office 410-889-2300
Twenty-four hour crisis, 7seven days a week hotline staffed by trained volunteers which provides support, crisis intervention and resource information about stress management and child behavior management for family members during times of crisis and stress. The Family StressLine serves the entire state of Maryland. This is a service of The Family Tree, which is dedicated to strengthening families and preventing child abuse and neglect through education and support.

Grassroots Crisis Intervention Center Inc.
410-531-6677, 1-800-422-0009 for the Maryland Crisis Hotline
Local crisis intervention services, including suicide, are available twenty-four hours a day, seven days a week. Professional counseling staff will listen, provide support and make referrals. Crisis intervention counseling is available by phone or in person for anyone in need of immediate assistance with a personal, situational, or mental health crisis. Services are free of charge and confidential. Additional services include in-house and cold weather shelter.

Harbour Pointe Gambling Hotline
1-800-LOST BET or 1 800 567 8238
A twenty-four hours, seven days a week confidential telephone answering service located in Maryland that provides information on compulsive gambling. They offer crisis counseling, referrals to Gamblers Anonymous and other self-help groups and treatment providers. Operated by professionals and volunteers.

Maryland Center for Missing Children
If a child goes missing, immediately call 911. Then call 1-800-M D S-KIDS or 1 800 637 5437, an answering machine is available after hours or in an emergency situation call the Maryland State Police Headquarters at 410-653-4200
The Center provides assistance and supports the State Police and all law enforcement agencies nationwide in locating a missing child. The Center produces posters of the missing child for immediate dissemination and coordinates a nationwide response by working closely with other Missing Children Clearing Houses nationwide.

Maryland Crisis Hotline
1-800-422-0009
A confidential twenty-four hours, seven days a week, toll free hotline designed to meet the needs of individuals in crisis. The Hotline works from anywhere in Maryland, providing immediate assistance from trained local crisis intervention counselors who are familiar with the available resources in the county in which the person resides. Provides help for problems such as suicide intervention, drug and alcohol abuse, physical and sexual abuse, depression, loneliness, relationship difficulties and many other issues.

Narcotics Anonymous
1-800-317-3222
Twenty-four hours, seven days a week service for those individuals for whom drugs had become a major problem.

National Center for Missing and Exploited Children
1-800-THE- LOST or 1-800-843-5678
Operates twenty-four hour toll free hotline for reporting leads on missing children. Provides assistance to families and law enforcement for missing child cases; provides online location for reporting Internet child sexual exploitation.

National Domestic Violence Hotline
1-800-799-SAFE or 7233, T T Y 1-800-787-3224.
Twenty-four hours, seven days a week hotline available for victims and anyone calling on their behalf to provide crisis intervention, safety planning, information and referrals to agencies in all fifty states, Puerto Rico and the U.S. Virgin Islands. Assistance is available in English and Spanish with access to more than 140 languages through interpreter services.

National Hopeline Network
1-800-SUICIDE or 1 800 784-2433
Trained crisis line workers answer calls from people who are depressed or suicidal, or those who are concerned about someone else. Available twenty-four hours a day, seven days a week.

National Runaway Switchboard
1-800-RUNAWAY or 1 800 786 2929
Confidential and free twenty-four hours, seven days a week telephone service for youth twenty-one years and under and their parents, that does not tell you what to do or give out advice. The aim is to help you work through problems and find a plan of action. They can help you get a message to your parents even while you're on the run. Assists with food, shelter, counseling, medical or legal help, or a ticket home. Provides crisis intervention, information and referral, and conferencing services to youth and their families through national and local telephone switchboards.

National Suicide Prevention Lifeline
1-800-273-TALK oe 1 800 273 8255, T T Y: 1-800-799-4 T T Y or 1 800 799 4889
Twenty-four hour, toll-free service that provides immediate assistance to individuals in suicidal crisis, a friend, or family member by automatically connecting them to the nearest available suicide prevention and mental health service provider.

This page is provided by the Baltimore County Public Library, Towson, Maryland USA.
The text version of this page was last revised on 07 July 2009.
The graphics version of this page was last revised on 07 July 2009.
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