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BCPL Annual Reports, Strategic Plan and Other Publications

 
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Administrative Offices

 

Administrative Departments

Contact

Baltimore County Public Library Administrative Offices
320 York Road
Towson, Maryland 21204

Hours: Monday through Friday, 8:30 a.m. to 5 p.m

 

410-887-6100
Fax: 410-887-6103
TTY through Maryland Relay

Board of Library Trustees
Baltimore County Public Library Administrative Offices
320 York Road
Towson, Maryland 21204

 

410-887-6100

Director
Has overall responsibility for the management of the library system, for strategic planning, serves as liaison to the County and State government and is accountable to the Board of Library Trustees. Oversees Fiscal Services, Human Resources, Planning, Projects and Data, and Technology Support.

 

410-887-6100
Paula Miller
ContactBCPL@bcpl.net

Assistant Director - Public Services
Oversees all Baltimore County Public Library branches, Mobile Library Services and Youth Services.

 

410-887-6121
Irene Briggs
ContactBCPL@bcpl.net

 

Assistant Director - Support Services
Oversees Collection Development, Facilities Services, Graphics Production, Information Services, Marketing and Development, Media Support Services, and Technical Services.

 

410-887-6122
James Cooke
ContactBCPL@bcpl.net

Collection Development
Selects and orders materials for all branches, the mobile libraries and the County Detention Center. Materials selected include: children's, young adult and adult fiction and nonfiction print titles, large type, reference titles, Korean, Spanish and Russian language collections, music compact discs, books on CD, DVDs, magazines, downloadable audiobooks and ebooks, and more. Customer requests, demographic and consumer information, and the media are examples of major factors that influence the selection of titles. Oversees the shipping and receiving functions of materials ordered. Reconciles invoices and orders and directs materials to Technical Services for processing and cataloging.

 

410-887-6137
Jamie Watson
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Facilities Services / Facilities Management
Plans branch layouts, branch renovation and new construction, makes furniture, equipment and supplies purchases. Assists other departments in the library with the contract process. Keeps branch buildings and service vehicles in good condition and safe for customers and staff. Responsible for weekday delivery service to and from all library facilities. Bid Opportunities (Active and Closed)

 

410-887-6132 or 410-887-6100
Ed Cook
ContactBCPL@bcpl.net

Fiscal Services
Prepares annual operating budget for Baltimore County Public Library. Processes the payroll for all Baltimore County Public Library employees. Maintains accounts payable and processes payments for all vendors. Accounts for all funds received into the Baltimore County Public Library system.

 

410-887-6170
John Santora
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Graphics Production
Comprised of an Art section and a Print section. Art provides design and layout services and produces signage for the system. The Print section provides printing and finishing services for dateLines, our Calendar of Events, booklists, flyers, newsletters and supply materials.

 

410-887-6175
Jennifer Franz
ContactBCPL@bcpl.net

Human Resources
Provides and supports activities that attract, retain and motivate staff. Supports staff development and consults with managers regarding staff relations concerns and development. Contributes to the mission of meeting the needs of library customers by working to address staff needs, from recruitment to retirement.

 

410-887-6177
Fax: 410-887-3025
TTY through Maryland Relay
Cindy Pol
ContactBCPL@bcpl.net

Information Services
Develops online information resources, such as the Baltimore County Public Library website. Supports branch reference services by creating information resources, coordinating reference training of librarians, and investigating trends in information services. Provides reference service (opens new window) to local government staff and online customers. Partners with government and community groups to develop local information resources.

 

Interlibrary Loan (ILL), which provides access to materials that can be borrowed from other libraries, in Maryland and nationwide, and lends Baltimore County Public Library materials to other libraries. Coordinates booking of meeting rooms in branches and Administrative Offices.

 

Information Services:
410-887-6124
TTY through Maryland Relay

 

Interlibrary Loan: 410-887-6110

Meeting Room Bookings: 410-887-6109

 

Jim DeArmey
ContactBCPL@bcpl.net

Marketing and Development
Ensures that services and products of the library meet the needs of Baltimore County communities and promotes these services and products as appropriate. Handles publicity and news directed to both customers and staff of the library through all media, including newsletters, newspapers, radio and television. Responsible for photography, print communications, and identifying and coordinating adult programming for branches. Seeks outside funding to augment library programs and services. Grant development and writing, sponsorships, individual, corporate and foundation giving are part of the department's fundraising activities for the library system. The department also acts as liaison to the Foundation for Baltimore County Public Library and Friends groups.

 

410-887-6196
Fax: 410-887-3304
TTY through Maryland Relay
Linda Frederick
ContactBCPL@bcpl.net

Media Support Services
Produces multimedia programs to serve the needs of Baltimore County Public Library's staff and customers. Provides and produces the library and nonprofit community with quality videos, DVDs and compact discs for training and informational needs of staff and customers.

 

410-887-2082
Toll free: 800-441-8273
lvn@bcpl.net (Library Video Network)
Carl Birkmeyer
ContactBCPL@bcpl.net

Planning, Projects and Data
Coordinates system-wide planning processes and the initiation, execution, and control of specific strategic projects and activities, including the library's strategic plan and the annual workplan process. In addition, staff acts as a resource for project teams. The department also coordinates all surveys done in Baltimore County Public Library, as well as the creation and analysis of reports so that everyone in the library has the data they need to make timely and effective decisions.

 

410-887-2336
Emily Gamertsfelder
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Technical Services
Catalogs, covers and labels all material for Baltimore County Public Library, both print and non-print. Enters and maintains the bibliographic records in the library catalog.

 

410-887-8630
Jody Sharp
ContactBCPL@bcpl.net

Technology Support
Supports Baltimore County Public Library's network, hardware, and software.

 

  • Provides end-user support for staff and system planning.

 

  • Supports Baltimore County Public Library's circulation system providing branch circulation, phone circulation/phone notification, and the acquisitions system.

 

  •  Supports Baltimore County Public Library's networked computer system.

 

Customer Resource Manager: Manages all interdepartmental efforts, performs departmental budget and planning, and acts as a project manager for larger system-wide technology and business initiatives.

 

410-887-4656
Cathleen Wortman
Customer Resource Manager, Baltimore County Office of Information Technology
ContactBCPL@bcpl.net

Youth Services
Provides guidance and support to branches and Administrative Office departments in delivering services to youth, including creating service guidelines, developing and delivering staff training, and overseeing programming for children. Administers Summer Reading Club. Collaborates at the system level with Baltimore County Public Schools, Baltimore County Local Management Board, and other child-serving agencies.

 

410-887-0517
Fax: 410-866-7941
Marisa Conner
ContactBCPL@bcpl.net

 

Board of Library Trustees

 

Board of Library Trustees

Baltimore County Public Library Administrative Offices
320 York Road
Towson, Maryland 21204
410-887-6100
Fax: 410-887-6103

 

Current Board Members and Officers

 

  • John Holman, President

  • Frank Regan, Vice President

  • Aaron Slater, Secretary

  • Henry (Chip) Hiebler, Jr., Treasurer

  • Jane S. Eickhoff

  • Michael N. Netzer

  • Paul J. Schwab

 

Meetings of the Baltimore County Public Library Board of Library Trustees

 

Unless another date, time or location is indicated on the agenda below, the Board usually meets on the second Tuesday of the month at 8 a.m. in the Wilson Room of the Towson Library, 320 York Road, Towson, Maryland. The public is welcome to attend the meetings.

 

Agenda for the next meeting of the Board of Library Trustees

 

Agendas are posted as soon as they become available in PDF format.

 

 

Board of Library Trustees Meeting Minutes

 

We provide the approved Board minutes to help you better understand how the Board works for you. Visit our Board Meeting Minutes page for the current and previous year's Board minutes.

 

Are you interested in serving the Baltimore County community as a member of the Board of Library Trustees? Download our brochure [PDF] to find out more or download an application form. [PDF]

 

Baltimore County Public Library Vision Statement

 

BCPL: The place to be empowered, inspired, informed and to succeed

 

Baltimore County Public Library Mission Statement

 

Baltimore County Public Library will connect our diverse community with innovative, quality services as we:

 

  • Create welcoming physical and virtual spaces

  • Champion an early and lifelong love of reading

  • Excel as an essential information resource

 

Baltimore County Public Library Values

 

We value our customers and strive to:

  • Treat them with courtesy and respect.

  • Provide fair and equitable access to information.

  • Provide materials, information, and services which anticipate and respond to the needs of our communities.

  • Provide a sufficient level of well-trained staff.

 

We value the people who work with us and strive to:

  • Attract, develop, reward and retain outstanding staff.

  • Create an environment of teamwork and participation, encouraging the expression of a variety of ideas and constructive disagreement.

  • Communicate with each other responsibly and appropriately.

  • Be a learning organization.

  • Treat each other with courtesy and respect.

  • Celebrate achievements.

 

We value diversity and strive to:

  • Recognize and celebrate the differences that strengthen our community and our library.

  • Identify and respond respectfully to the differing needs of our communities and our individual customers.

  • Create an organizational culture wherein all may thrive and contribute.

  • Pursue diversity in the recruitment and development of staff.

  • Make full use of the talents and experience of our staff.

 

We value cooperation and strive to:

  • Identify opportunities to collaborate with others in the community.

  • Build partnerships to enhance resources.

  • Identify opportunities to collaborate within the organization.

 

We value innovation and strive to:

  • Identify and adopt technology which enhances service.

  • Examine new ideas for relevance to library service.

  • Embrace constructive change.

 

Baltimore County Public Library's Annual Report, Strategic Plan, and Other Publications

 

Annual Reports

 

 

 

 

 

 

Strategic Plan

 

 

Other Baltimore County Public Library Publications

 

  • Baltimore County Public Library's Blue Ribbon Committee. Give 'Em What They Want! Managing the Public's Library. Chicago, Illinois: American Library Association, 1992.
     
  • Eickhoff, Jane S. Balancing Tradition and Technology 2000 - 2003. Strategic Plan V. Chicago, Illinois: Baltimore County Public Library; distributed by the Public Library Association, 1999
     
  • Palmour, Vernon E., and Bellassai, Marcia C. To Satisfy Demand: a Study Plan for Public Library Service in Baltimore County. Arlington, Virginia: The Center for Naval Analyses, June 1977
     
  • Roger, Eleanor Jo. Commitment to Renewal: Baltimore County Public Library Long Range Plan III 1989-1993. Towson, Maryland. Baltimore County Public Library. December 1988
     
  • Rodger, Eleanor Jo. Growth Without Expansion: Baltimore County Public Library Long Range Plan II 1983-1988. Towson, Maryland. Baltimore County Public Library. November 1983
     
  • Roger, Eleanor Jo. Repositioning for the Future: Baltimore County Public Library Long Range Plan IV 1994-1999. Towson, Maryland Baltimore County Public Library. 1994
     
  • Strategic Plan VI: Building Community through a Lifetime of Learning, FY 2004-2006. Towson, Maryland: Baltimore County Public Library. August 2003. Strategic Plan VI (FY 2004 through 2006) [PDF]
     
  • Strategic Plan VII: Building Community through a Lifetime of Learning, FY 2007-2009. Towson, Maryland: Baltimore County Public Library. June 2006. Strategic Plan VII (FY 2007 through 2009) [PDF]
     
  • Strategic Plan VIII: Building Community through a Lifetime of Learning, FY 2010-2012. Towson, Maryland: Baltimore County Public Library. June 2009. Strategic Plan VIII (FY 2010 through 2012) [PDF]
     
  • Strategic Plan IX: Making a Difference, FY 2013-2015. Towson, Maryland: Baltimore County Public Library. June 2012. Strategic Plan IX (FY 2013 through 2015) [PDF]

 

Library History

 

Baltimore County Public Library's Early History

 

 

 


Last revised: November 10, 2014